New Ticket System

Help Desk Ticket System

Datatex Computer Services has a new ticket system that will assign queries, concerns, and issues to our IT staff. The Help Desk Ticket System saves time. It allocates our resources. It allows us to assist in a more efficient response. We can manage and track quickly to help us deal effectively with any concerns. When you send an email, call, or text, a ticket is created with your information. It will include cross-referenced, relevant details like your name and a summary of what you need in a dated, time-stamped report to resolve your matters proficiently.